Internet Explorer 10 (IE 10) was released to public on February 27th 2013. However, if you upgrade an RMS computer to that latest version of the Microsoft's Web browser, you will notice some compatibility issues. In particular, the Web Status in the RMS POS interface will look quite different - in fact it will appear completely blank with white background, not showing any info except for the Dynamics logo in the corner.

That is caused by the fact that IE 10 no longer supports DirectX-based Filters and Transactions (http://msdn.microsoft.com/en-us/library/ie/hh801215(v=vs.85).aspx) - some of which were employed in the standard Web Status HTML file shipped with RMS 2.0 and with some add-ons (Retail Hero's Hero Points and Q-Rewards in particular).

Immediately after discovery, Retail Hero developed several patches to address the problem. The download and update instructions are here:
Issue - IE 10 and RMS Web Status

If you require assistance with installing the updates please contact your RMS dealer/VAR.

Register to upcoming webinars on RMS Lite and Hero Points.

RMS Lite is a unique add-on for Dynamics RMS. It is a POS interface which works with the existing installation of Dynamics RMS Store Operations and provides an alternative way of processing retail transactions. Read about Hero Points here.

Hero Points for Dynamics RMS is a cash-spent based loyalty program that rewards your customers with a configurable number of points per item purchased. When the number of collected points reaches a threshold, they can be redeemed for discounts at the POS. Read more here.   read more...

New POS solution takes advantage of OpSuite's cloud-based retail management technology and SellNOW's rich POS interface and ability to process transactions with or without an Internet connection.

Las Vegas, Nevada – February 17, 2011 – OpSuite LLC and Retail Hero officially announced SellNOW at Retail Realm's Microsoft Dynamics Resellers and Users Conference the weekend of January 29-30 2011. SellNOW, combined with OpSuite Retail Management Software make up a complete Retail Solution for retailers of any size. SellNOW, available through OpSuite and its resellers, is a flexible POS interface which can handle the large range of checkout register requirements. OpSuite and SellNOW significantly cut the costs of implementation and maintenance associated with retail management software solutions...

On the Fifth Anniversary of Original Launch, Hero Points has Undergone Many Versions and Continues to be Retail Hero's Best Customer Loyalty Program for Microsoft Dynamics Retail Management System (RMS) and Dynamics POS 2009

Vancouver, British Columbia - January 4, 2011 - Retail Hero celebrates the fifth anniversary of Hero Points - a customer loyalty add-on for Microsoft Dynamics RMS and POS 2009. The software is in its third version and an incremental update will be released in Q2 2011. Through the efforts of Retail Hero and partners, the loyalty program has been implemented in over 300 retail locations worldwide and has helped these businesses organize their customer loyalty programs. The program grew in popularity due to the ease of setup and usability of Hero Points and a massive adoption among RMS Value Added Resellers (VARs). In 2010, Hero Points saw a doubling of license sales through its extensive VAR network. Hero Points gets VARs new clients and lets them sell deeper into their clients by providing a complete customer loyalty solution....

On March 15 2010, Microsoft has released the new Statement of Direction for Retail. All RMS/POS VARs should have access to it through PartnerSource.

We found few surprises in the document, however. It has confirmed the rumours and speculations that have been floating around at least since Summer 2008, when POS 2009 was released. However, it added few interesting details. Let's see what has been already known and now is confirmed... (click on the link and follow into the discussion)...